Privacy policy

Information We Collect

At ChicVoir, we collect the following types of information when you interact with our website:

  • Personal Information: Name, email address (when provided via contact forms or purchases), shipping/billing address, and payment details (processed securely through our payment partners).
  • Device & Usage Data: IP address, browser type, operating system, pages visited, and referring URLs through cookies and similar technologies.
  • Order Information: Product selections, purchase history, and preferences to improve your shopping experience.

How We Use Your Information

Your data is used exclusively for legitimate business purposes:

  • Processing and fulfilling your orders for long-sleeved and short-sleeved apparel
  • Providing customer support via email at [email protected]
  • Improving website functionality and product offerings
  • Preventing fraud and ensuring transaction security
  • Complying with legal obligations under GDPR, CCPA, and other applicable laws

We never sell your personal information to third parties.

Data Sharing & Third Parties

We may share information with:

  • Payment Processors: To complete transactions (data is encrypted and handled according to PCI DSS standards)
  • Shipping Providers: Only the necessary delivery information
  • Legal Authorities: When required by law or to protect our rights

All third-party partners are contractually obligated to maintain confidentiality and security standards.

Your Rights

Under data protection laws, you may:

  • Request access to or deletion of your personal data
  • Opt-out of marketing communications (where applicable)
  • Withdraw consent for data processing (where consent is the legal basis)
  • Lodge complaints with supervisory authorities

To exercise these rights, contact us at [email protected]. We respond to all legitimate requests within 30 days.

Data Security & Retention

We implement industry-standard measures including:

  • SSL encryption for all data transmissions
  • Regular security audits
  • Limited access to personal data

Data is retained only as long as necessary for the purposes collected or as required by law. Transaction records are typically kept for 7 years for tax and compliance purposes.

Cookies & Tracking Technologies

Our website uses:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: To understand visitor behavior (anonymous data)

You may adjust browser settings to refuse cookies, though this may affect website performance.

International Data Transfers

As a global business, data may be transferred outside your country of residence. We ensure all transfers comply with applicable laws through:

  • EU Standard Contractual Clauses
  • Adequacy decisions
  • Other approved transfer mechanisms

Children's Privacy

We do not knowingly collect data from individuals under 16. If we become aware of such collection, we will take steps to delete the information promptly.

Contact Us

For privacy-related inquiries or requests, please email [email protected]. We will address your concerns promptly and transparently.

@2025
ChicVoir