Faq
Order Processing
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country and 7-14 business days for international orders. Delivery times may vary depending on your location and customs processing.
Can I modify or cancel my order?
You may request order modifications or cancellations within 1 hour of placing your order by contacting our support team at [email protected]. After this period, we cannot guarantee changes as orders enter our processing system.
Product Information
How do I choose the right size?
We provide detailed size charts for all our long-sleeved and short-sleeved products. Please refer to the measurements on each product page and compare them with your own body measurements for the best fit.
What materials are your shirts made of?
Our shirts are crafted from high-quality materials including premium cotton, polyester blends, and performance fabrics. Each product listing specifies the exact material composition.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Customers are responsible for return shipping costs unless the return is due to our error.
How do I initiate a return?
Please email [email protected] with your order number and reason for return. Our team will provide return instructions and the appropriate return address.
Payment & Security
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely processed with 256-bit SSL encryption.
Is my payment information secure?
Yes, we use industry-standard encryption and never store your full payment details on our servers. All transactions are processed through PCI-compliant payment gateways.
Contact Information
How can I contact customer service?
For any questions not addressed here, please email our support team at [email protected]. We typically respond within 24-48 hours during business days.